Let’s face it, in today’s world it seems people equate taking vacation, taking a break, and disconnecting from work as slacking off. But Slack has begun to implement AI tools developed by Search Learning Intelligence, and Weiss recently described to Business Insider how the chat app can learn about its users—their work habits, interests, even favorite TV shows—with a granularity that Facebook or Google would envy.
So where Facebook has Instant Articles (which allow users to read outside articles from within Facebook), Slack has integrations with companies like Riffsy, which offers a smattering of GIF options when prompted by a Slack command (kind of like the Giphy command in Slack, but without the terrifying roulette quality).
Scaling a company that rapidly is chaotic and challenging, but having worked at other places who came out of that process with a bad culture and poor management, I continue to be impressed with the thoughtful way Slack management has scaled the company.
The more we ‘encourage’ ourselves to be slack and lazy by camouflaging this stark reality in well-meaning words and clichés such as ‘relaxing’, ‘all work with no play makes Jack a dull boy’, and ‘entertainment’ then we’re distancing ourselves from the brass tacks of the game.
Kristina Lerman, a specialist in social computing at the Information Sciences Institute at the University of Southern California, notes that Slack messages tend to be short and casual, much more like the mobile text messages that people are increasingly favoring over e-mail in their personal life.